Salesforce.com is a suite of application software which are hosted online, making them one of the successful software suites around, they cater to a large set of customers from small businesses to large corporation. With its numerous applications, Salesforce.com deliver simple, user-friendly and always available hosted application which makes them very affordable and reliable.
Some of the Salesforce.com features tools used for secure tracking and managing contacts, leads, customer inquiries, and post-sales relationships with customers. The tools can be easily configured and managed by the end-users, rather than IT specialists. Small businesses can save on costs by saving on software licenses, new hardware and software licenses, as their applications is hosted on the web servers at SalesForce.com's data centers. By knowing the benefits of SalesForce.com's platform implementation you should keep in your mind that the main risks against the stand-alone applications, Internet reliance and reliability of hosted service.
The flawless integration ability with other applications whether live or desktop software is one of the important features of the SalesForce.com. By integrating new SalesForce platform into an existing infrastructure can be a daunting task for IT executives. Built on a world-class infrastructure and delivered on the Internet, the components of salesforce.com work together seamlessly to deliver the core value of on-demand — the ability to manage and share information easily.